Courtney on Topp Marketing Ltd. — Terms of Service Effective Date: January 10, 2026 Company: Courtney on Topp Marketing Ltd. ("Courtney on Topp," "we," "us")Client: The person or entity accepting these Terms ("you," "Client")
1) Acceptance of TermsBy accessing our website, submitting an application, purchasing, or using any services, you agree to these Terms of Service ("Terms"). If you do not agree, do not use our services.
2) ServicesWe provide luxury marketing consulting and execution services which may include brand strategy, influencer marketing, content creation, creative direction, campaign management, and digital marketing ("Services"). Specific deliverables, timelines, and fees will be defined in a separate proposal, statement of work ("SOW"), or service agreement.
3) Application, Exclusivity, and WaitlistOur services are selective and may be offered on an application and compatibility basis. We accept new clients on a limited, quarterly basis and may maintain a waitlist. Submitting an application does not guarantee acceptance or availability.
4) Fees, Invoicing, and Payment

• Fees: Fees are stated in your SOW or invoice.
  
• Payment terms: Unless otherwise stated, invoices are due upon receipt.
  
• Late payments: Past-due balances may pause work and/or incur a late fee of [5%] per month (or the maximum allowed by law).
  
• No chargebacks: You agree to contact us first to resolve billing issues. Unresolved chargebacks may result in immediate suspension of Services.
  

5) No Refunds; DepositsUnless your SOW states otherwise, all payments are non-refundable due to the time, customization, and capacity reserved for your project. If a deposit is required, it reserves production time and is non-refundable.
6) Client ResponsibilitiesYou agree to:

• Provide accurate information, timely approvals, and required access (e.g., brand assets, logins, ad accounts).
  
• Respond to requests within a reasonable time.
  
• Ensure you have rights to any materials you provide. Delays in responses or approvals may shift timelines.
  

7) Revisions and ApprovalsUnless otherwise stated in your SOW:

• Deliverables include up to [1–2] revision rounds.
  
• Additional revisions or scope changes are billed at $[rate]/hour or quoted separately.
  
• If you do not respond within [10] business days of a request for approval, deliverables may be deemed accepted and the project may proceed.
  

8) Scope ChangesRequests outside the agreed scope ("out-of-scope") require a written change order, new SOW, or additional fees. We are not obligated to perform out-of-scope work without written agreement.
9) Intellectual Property9.1 Client Materials You retain ownership of pre-existing materials you provide ("Client Materials"). You grant us a limited license to use Client Materials solely to perform the Services.
9.2 Agency MaterialsWe retain ownership of our pre-existing methods, templates, processes, and know-how ("Agency Materials").
9.3 DeliverablesUpon full payment, you receive a license to use the final deliverables created specifically for you ("Deliverables") for your business purposes, unless your SOW states that ownership transfers.
9.4 Portfolio UseUnless you request in writing that we do not, you grant us permission to display non-confidential Deliverables in our portfolio and marketing.
10) Third-Party Platforms and CostsYour campaigns may involve third-party platforms (e.g., Meta, Google, TikTok, Shopify, email providers, influencer platforms). You are responsible for third-party fees, ad spend, and platform policy compliance. We are not responsible for outages, policy changes, bans, or performance issues caused by third parties.
11) Performance DisclaimerMarketing results are influenced by factors beyond our control (market conditions, budgets, product-market fit, platform algorithms, audience behavior). We do not guarantee specific results, revenue, follower growth, press coverage, or performance metrics unless explicitly stated in writing.
12) ConfidentialityBoth parties agree to keep confidential information private and to use it only for the purpose of performing under these Terms and any SOW. Confidential information does not include information that is publicly available through no fault of the receiving party.
13) Publicity and Influencer RelationshipsIf influencer marketing is included, you acknowledge:

• Influencer availability and pricing may change.
  
• Influencers are independent third parties.
  
• Deliverables may be subject to influencer contracts, disclosures, and platform rules.
  

14) Term and Termination

• Term: These Terms apply while you use our Services.
  
• Termination for convenience: Either party may terminate with [14] days’ written notice unless your SOW states otherwise.
  
• Termination for cause: We may suspend or terminate immediately for non-payment, abuse, illegal activity, or material breach.
  
• Effect of termination: You remain responsible for fees for work performed, committed costs, and any non-cancellable expenses.
  

15) Suspension of ServicesWe may pause Services if invoices are overdue, required access is not provided, or Client actions prevent progress. Pauses do not waive payment obligations.
16) Limitation of LiabilityTo the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, or punitive damages.
  
• Our total liability for any claim is limited to the amount you paid us in the [3] months preceding the event giving rise to the claim.
  

17) IndemnificationYou agree to indemnify and hold us harmless from claims arising from your products/services, Client Materials, or your misuse of Deliverables, including claims related to advertising compliance, intellectual property, or consumer protection laws.
18) ComplianceYou agree to comply with all applicable laws and regulations, including advertising disclosures (e.g., FTC guidelines), privacy laws, and platform policies.
19) Dispute ResolutionBefore filing a claim, both parties agree to attempt to resolve disputes in good faith. If unresolved, disputes will be handled via [mediation/arbitration or courts] in Ohio, United States
20) Governing LawThese Terms are governed by the laws of [Ohio, United States], without regard to conflict of law principles.
21) Changes to These TermsWe may update these Terms from time to time. The updated version will be posted with a new effective date. Continued use of Services after changes means you accept the updated Terms.
22) Contact Questions about these Terms: